- Tours run rain or shine.  Should hazardous weather force the cancellation of a tour, you may reschedule your tour (based on availability).  If you cannot reschedule, we will refund your purchase.

- We do appreciate a phone number and/or email address where we can contact you on the day of the tour in the event of a cancellation. 

- Tickets are non-refundable, but you may reschedule (based on availability) with 24 hours notice.

- This is a walking tour, so please dress accordingly.  During warm weather, we suggest you bring water.

- Children are more than welcome!  Tickets for children under 4 are free, but they still need a ticket, so please make sure you include free tickets for the young ones on your order. 

- The health & well-being of Captain Bob are priorities for us, so please understand that we cannot guarantee his appearance on every tour.  Bob does not tour if the temperature is below 60.  Also, we do not force Bob to tour.  As with animals in other animal interaction programs (think SeaWorld and Discovery Cove), at times, Bob just does not want to participate.  Please keep this in mind, as we do not offer refunds if Captain Bob cannot participate in your scheduled tour. 

- The tour route is in public areas over which we have no control.  Charleston Pirate Tours is not responsible and cannot be held liable for behavior of the public, other tour patrons, or any accidents during the tour.